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Unlock Revenue & Delight Guests: The Power of Automated Guest Journeys with LinkBase

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Manage episode 467326096 series 3327425
Content provided by Hospitable. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hospitable or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase. We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells.
To get in touch with Shiven and get a copy of the Upsells Script, book a time here.

Sleep easy, host confidently with Hospitable.

Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.

Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

  continue reading

Chapters

1. Introduction (00:00:00)

2. Rules-based guest journey (00:02:40)

3. Elevating the guest experience (00:04:23)

4. Automated upsells done right (00:05:51)

5. Optimal time for upsells (00:10:37)

6. Personalizing upsells (00:13:59)

7. Success metrics (00:16:06)

8. Balancing automation and personal touch (00:18:03)

79 episodes

Artwork
iconShare
 
Manage episode 467326096 series 3327425
Content provided by Hospitable. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hospitable or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase. We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells.
To get in touch with Shiven and get a copy of the Upsells Script, book a time here.

Sleep easy, host confidently with Hospitable.

Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.

Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

  continue reading

Chapters

1. Introduction (00:00:00)

2. Rules-based guest journey (00:02:40)

3. Elevating the guest experience (00:04:23)

4. Automated upsells done right (00:05:51)

5. Optimal time for upsells (00:10:37)

6. Personalizing upsells (00:13:59)

7. Success metrics (00:16:06)

8. Balancing automation and personal touch (00:18:03)

79 episodes

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