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Unlock Revenue & Delight Guests: The Power of Automated Guest Journeys with LinkBase
Manage episode 467326096 series 3327425
Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase. We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells.
To get in touch with Shiven and get a copy of the Upsells Script, book a time here.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Chapters
1. Introduction (00:00:00)
2. Rules-based guest journey (00:02:40)
3. Elevating the guest experience (00:04:23)
4. Automated upsells done right (00:05:51)
5. Optimal time for upsells (00:10:37)
6. Personalizing upsells (00:13:59)
7. Success metrics (00:16:06)
8. Balancing automation and personal touch (00:18:03)
79 episodes
Manage episode 467326096 series 3327425
Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase. We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells.
To get in touch with Shiven and get a copy of the Upsells Script, book a time here.
Sleep easy, host confidently with Hospitable.
Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.
Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Chapters
1. Introduction (00:00:00)
2. Rules-based guest journey (00:02:40)
3. Elevating the guest experience (00:04:23)
4. Automated upsells done right (00:05:51)
5. Optimal time for upsells (00:10:37)
6. Personalizing upsells (00:13:59)
7. Success metrics (00:16:06)
8. Balancing automation and personal touch (00:18:03)
79 episodes
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