How to Stop Running Your Business Like a Circus and Start Running It Like a System
If your home service business feels like it’s being held together by duct tape and prayer, it’s time to get serious about refining your operations. In this episode of the Home Services Revolution podcast, Chris Moore dives into the second step of the BRICK Method – Refine. Learn how to take what you've built and transform it into a well-oiled machine that runs smoother, more profitably, and with less chaos.
You’ll discover:
The 3 core areas that need refining to eliminate chaos and increase profits
How to implement simple communication rhythms to keep your team aligned
The power of consistency and why it’s the key to cutting callbacks and increasing customer satisfaction
Practical steps to create checklists, templates, and customer scripts that keep your team on the same page
How to clarify roles and responsibilities so every team member knows exactly what winning looks like
💡 Ready to Systemize Your Business?
Join Chris for a 30-minute masterclass, "5 Biggest Mistakes That Keep Home Service Businesses From Scaling," and learn how to stop running your business like a circus. Reserve your spot now at 5MistakesMasterclass.com.
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Chapter Markers
00:00 Introduction to the Home Services Revolution
00:31 The Importance of Refining Operations
01:09 Case Study: Transforming Tim's Business
03:03 Core Areas of Refinement: Communication, Consistency, and Clarity
10:31 Action Plan for Refining Your Operations
11:07 Join the Masterclass and Final Thoughts
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My Mission
My mission is to empower 10,000 home service business owners to break free from the Technician’s Trap, scale their businesses, and reclaim their time—all while building a life they don’t need a vacation from.
👉 Join the 5 Mistakes Masterclass – Discover the 5 biggest mistakes that keep home service businesses from scaling and how to fix them fast.
https://5mistakesmasterclass.com
Connect with Chris Moore:
🌐 https://homeservicesrevolution.com
💼 / chrismoorelive.com
QUESTION – Have a question about leadership, business strategy, or scaling your service business? Drop it in the comments, and I’ll personally respond.
Disclaimer: Please see our full disclaimer policy for all videos, podcasts, and social media channels at ChrisMooreLive.com/social-media-disclaimer.
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ABOUT CHRIS
Chris Moore is an author, speaker, and consultant with over 20 years of experience helping home service business owners grow their revenue, streamline operations, and build teams that can thrive without them.
Through his book Home Services Revolution and the 5 Mistakes Masterclass, Chris teaches owners how to escape the Technician’s Trap and install proven systems that drive profit, create freedom, and transform businesses from the inside out.
“If you’re tired of working around the clock and ready to build a business that works for you—not because of you—this is the place to start.” - Chris Moore