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Content provided by Hosts: Robert Nordlund, Kevin Davis, Julie Adamen, Hosts: Robert Nordlund, Kevin Davis, and Julie Adamen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hosts: Robert Nordlund, Kevin Davis, Julie Adamen, Hosts: Robert Nordlund, Kevin Davis, and Julie Adamen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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098 | Don’t Let ‘Nuisance’ Complaints Turn Into HOA Lawsuits

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Manage episode 473020676 series 3470637
Content provided by Hosts: Robert Nordlund, Kevin Davis, Julie Adamen, Hosts: Robert Nordlund, Kevin Davis, and Julie Adamen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hosts: Robert Nordlund, Kevin Davis, Julie Adamen, Hosts: Robert Nordlund, Kevin Davis, and Julie Adamen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Learn how to handle complaints before they escalate into HOA lawsuits!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/
Are nuisance complaints creating tension in your HOA? In this episode, Kevin Davis and Robert Nordlund explain how board members can manage complaints fairly and avoid costly HOA lawsuits. Learn why labeling homeowners as “nuisances” is dangerous and how proper documentation, communication, and consistency are key to preventing legal action. From noise disputes to late assessments, discover how to defuse situations before they explode!
Chapters from This Episode:
00:00 You have to hear “nuisance” complaints in your HOA
00:57 Intro & Recap on Ep 097
03:34 Listener Q: What to do With Angry HOA Neighbors?
04:30 Understanding 'Nuisance' Complaints in Community Associations
11:30 When Boards Cross the Line: The Risk of Labeling Owners
17:50 The Financial & Legal Fallout from Poor HOA Communication
22:00 How to Build Trust While Enforcing Rules
25:00 Creating a Culture of Fairness and Transparency
27:00 The Role of Empathy in HOA Leadership
29:30 Using Common Sense to Reduce Conflict

Podcast Links:
Full Episode List
Watch On Youtube
Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to [email protected]
Nominate yourself or a Board Hero you Know!
Board Hero Nominations
Boardmember Merch Store!

Connect with Hosts on LinkedIn
Julie Adamen
Kevin Davis, CIRMS
Robert Nordlund, PE
Support Our Sponsors
Association Insights & Marketplace
Association Reserves
Community Financials
Kevin Davis Insurance Services
Stokelight Video & Marketing
The Inspectors of Election

  continue reading

Chapters

1. You have to hear “nuisance” complaints in your HOA (00:00:00)

2. Intro & Recap on Ep 097 (00:00:57)

3. Listener Q: What to do With Angry HOA Neighbors? (00:03:34)

4. Understanding 'Nuisance' Complaints in Community Associations (00:04:30)

5. When Boards Cross the Line: The Risk of Labeling Owners (00:11:30)

6. The Financial & Legal Fallout from Poor HOA Communication (00:17:50)

7. How to Build Trust While Enforcing Rules (00:22:00)

8. Creating a Culture of Fairness and Transparency (00:25:00)

9. The Role of Empathy in HOA Leadership (00:27:00)

10. Using Common Sense to Reduce Conflict (00:29:30)

124 episodes

Artwork
iconShare
 
Manage episode 473020676 series 3470637
Content provided by Hosts: Robert Nordlund, Kevin Davis, Julie Adamen, Hosts: Robert Nordlund, Kevin Davis, and Julie Adamen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hosts: Robert Nordlund, Kevin Davis, Julie Adamen, Hosts: Robert Nordlund, Kevin Davis, and Julie Adamen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Learn how to handle complaints before they escalate into HOA lawsuits!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/
Are nuisance complaints creating tension in your HOA? In this episode, Kevin Davis and Robert Nordlund explain how board members can manage complaints fairly and avoid costly HOA lawsuits. Learn why labeling homeowners as “nuisances” is dangerous and how proper documentation, communication, and consistency are key to preventing legal action. From noise disputes to late assessments, discover how to defuse situations before they explode!
Chapters from This Episode:
00:00 You have to hear “nuisance” complaints in your HOA
00:57 Intro & Recap on Ep 097
03:34 Listener Q: What to do With Angry HOA Neighbors?
04:30 Understanding 'Nuisance' Complaints in Community Associations
11:30 When Boards Cross the Line: The Risk of Labeling Owners
17:50 The Financial & Legal Fallout from Poor HOA Communication
22:00 How to Build Trust While Enforcing Rules
25:00 Creating a Culture of Fairness and Transparency
27:00 The Role of Empathy in HOA Leadership
29:30 Using Common Sense to Reduce Conflict

Podcast Links:
Full Episode List
Watch On Youtube
Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to [email protected]
Nominate yourself or a Board Hero you Know!
Board Hero Nominations
Boardmember Merch Store!

Connect with Hosts on LinkedIn
Julie Adamen
Kevin Davis, CIRMS
Robert Nordlund, PE
Support Our Sponsors
Association Insights & Marketplace
Association Reserves
Community Financials
Kevin Davis Insurance Services
Stokelight Video & Marketing
The Inspectors of Election

  continue reading

Chapters

1. You have to hear “nuisance” complaints in your HOA (00:00:00)

2. Intro & Recap on Ep 097 (00:00:57)

3. Listener Q: What to do With Angry HOA Neighbors? (00:03:34)

4. Understanding 'Nuisance' Complaints in Community Associations (00:04:30)

5. When Boards Cross the Line: The Risk of Labeling Owners (00:11:30)

6. The Financial & Legal Fallout from Poor HOA Communication (00:17:50)

7. How to Build Trust While Enforcing Rules (00:22:00)

8. Creating a Culture of Fairness and Transparency (00:25:00)

9. The Role of Empathy in HOA Leadership (00:27:00)

10. Using Common Sense to Reduce Conflict (00:29:30)

124 episodes

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