Welcome to a special episode of HME News in 10 sponsored and developed by ACU-Serve.

In this episode of HME News in 10 Jim Dragatsis, president of resupply at ACU-Serve, drills into the art of patient engagement and its impact on the success of an HME provider’s resupply program.

What makes a resupply program thrive? Dragatsis shares how providers must tailor their communication strategies to patient demographics and preferences, continuously monitor attrition rates, and refine their approach to keep patients engaged.

The payoff? Enhanced CPAP therapy adherence and consistent monthly revenue.

Tune in for practical insights and a candid look at what it takes to make resupply work.

Hosts:
Liz Beaulieu
Theresa Flaherty
Guest:
Jim Dragatsis