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47. Jeff Karlsson: "The Biggest Threat That Our Customers Have Is Not Having a Contingency Plan."
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The challenges of 2020 are still lingering in many industries we might be in a new year. But the effects of the covid-19 pandemic reach far and wide. The way we work and the way business operated changed dramatically and almost overnight.
Jeff Karlsson is on today's episode. Jeff is the chief operating officer of Divergent Business Consulting, a Salesforce and financial consulting company. Jeff and Sierra Langston sit down to discuss the COVID-19 pandemic, how to force change across many industries, and emerging healthcare trends.
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