Most IT Support pros at small/medium-size businesses are overworked, underpaid, and as a result, often overwhelmed. We are given projects and tasks constantly, which have to somehow balance on top of the regular everyday onslaught of our ticketing systems. Putting proper project management in place will not only help you keep track of everything you need to do, but will give you a way to measure your success to your bosses.

Rose has had an amazing career that started by studying to be an elementary school teacher and pivoting into tech. Gotta love how most people have a crazy story getting into IT! Now she works running project management, #SaasOps, and more. Join us to learn how to run a project taking into account the different steps needed for a smooth rollout, and keep your users happy.

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