How A Dentist’s Tech-Forward Practice Can Transform Hearing Healthcare Patient Care Hearing Matters podcast

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How A Dentist’s Tech-Forward Practice Can Transform Hearing Healthcare Patient Care

8d ago 38:26

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What if your patients could watch quality take shape right in front of them? We sat down with a tech-forward dentist, Dr. Michael Walker, to map the playbook hearing clinics can use to boost trust, reduce returns, and deliver faster, more personal care.
We unpack why visible technology changes everything. When patients see a crown modeled on-screen or their own eardrum on a large display, the process stops feeling mysterious and starts feeling valuable. That visibility pairs with efficiency: scanners, CAD/CAM, and in-office 3D printing turn two dental visits into one; ear impression scanning and instant file transfers can do the same for custom hearing protection and earmolds. Layer on best practices—like intraoral photos in dentistry and real-ear verification plus speech-in-noise testing in hearing care—and you replace guesswork with proof.
Case acceptance hinges on words, structure, and financing. Hear how “good, better, best” framing leads with the clinical ideal, how to avoid minimizing terms that create urgency, and how to normalize monthly payments without pressure. We dig into presenting benefits that matter—function, aesthetics, communication ease—and why you should never prejudge a patient’s budget.

You’ll also learn practical rapport habits that scale: simple questions that build trust, small moments that make big decisions easier, and a smooth approach to practice transitions that keeps culture intact while elevating standards.
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Chapters

1. Welcome And Sponsor Acknowledgments (00:00:00)

2. Introducing Dr. Michael Walker (00:00:45)

3. Parallels Between Dentistry And Hearing Care (00:02:00)

4. From Putty To Scanners (00:03:20)

5. Overcoming Tech Adoption Fears (00:05:00)

6. 3D Printing And Same-Day Dentistry (00:06:40)

7. Tech That Saves Appointments (00:08:30)

8. Digital Workflows And Shipping Time (00:10:20)

9. Perceived Value Through Visible Technology (00:12:10)

10. Best Practices And Measurement In Hearing Care (00:14:10)

11. Why Invest In Patient-Facing Tools (00:16:00)

12. Case Acceptance: Visual Aids And Education (00:18:00)

13. Implants: Aesthetics Versus Function (00:20:00)

14. Navigating Cost And Options (00:22:00)

15. Financing And Good‑Better‑Best Framing (00:24:00)

16. Never Prejudge A Patient’s Budget (00:26:55)

17. Practice Acquisition And Change Management (00:28:35)

18. Explaining Need Without Fear (00:30:15)

19. Motivational Interviewing In Hearing Care (00:31:55)

20. Language That Builds Appropriate Urgency (00:33:55)

21. Confidence, Repetition, And Trust (00:35:55)

22. Family Practice, Relationships, And Rapport (00:37:35)

219 episodes

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