In this episode, Michael Van Clarke sits down with principal stylist Mitchell Scott to reflect on what it really takes to open and run a salon. Michael looks back at being 27 and leaving behind a successful career at John Frieda’s flagship salon to start up his own salon, without quite realising the stress and sacrifice that would shape his first decade in business.

From clashing over cancellation policies and the changing client experience of the 70s and 80s, to navigating million-pound investments, sleepless nights, and the sheer relentlessness of being a business owner, Michael and Mitchell explore the lessons learned along the way. They also debate the future of salons: franchises, partnerships, and why strong structures and engaged teams make all the difference.

Follow Michael Van Clarke: @mvanclarke
Follow Mitchell Scott: @mvc_mitchelltscott

Credits:

Producers: Michael Van Clarke, Louise Ortelli, Louise Oakley & Ben Lifton

Editor: Ben Lifton from Big Little Content

Production Coordinator: TYX Studios

Sound Engineer: TYX Studios