Jeff and George have worked on projects for over 10 years. Recently George's company, Intevity, has been leading a discussion about Discovery and best practices. Jeff got a chance to sit down with George and go over all the best practices for not just a discovery session, but a discovery period. Topics covered include: - best length of time for. a discovery period - Trust, empathy and how not to "lead the witness" - Best tools to use - Building trust along the way instead of the BIG REVEAL in the end. Music choice for the intro is George's- James Brown, Love, Power, Peace: Live at the Olympia, Paris, 1971 .

About Intevity

"Intevity is a digital consultancy specializing in Customer Experience, Digital Product Development, and Modernization solutions for both commercial and public sector clients. We believe that technology should serve not set the vision and strategy of an organization. We see technology’s impact on business to be ineffective without alignment, relevance, and velocity. We use our Digital Triality model to discover root problems, drive organizational readiness, and effective digital transformation within the enterprise, accelerating efficiency, growth, and competitive advantage. The Intevity process includes deploying senior, cross-functional consulting teams and industry SME’s that work hip-to-hip in the trenches to enable client teams and support the journey of effective digital transformation through utilizing custom software development and proven platforms including Adobe, AWS, BigCommerce, and Salesforce. Example clients include Foundation Medicine, Under Armour, iRobot, LogMeIn, AWS, Sazerac, Drizly, NASA, Department of Defense, Department of Labor, and Department of State."