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Automated AI-Enabled Help Desk Assessment Event-Department of the Army - Army Contracting Command
Manage episode 501316084 series 3624100
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The Army Contracting Command is seeking solutions for an Automated AI-Enabled Help Desk Assessment Event under a MA-IDIQ.
Key Details
•Type: Request for Solutions
•Awards: One or more
•Deadline: Sep 26, 2025, 11:59 PM EDT
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Chapters
1. The Military Help Desk Crisis (00:00:00)
2. Understanding the PCTE Training Environment (00:02:00)
3. Why AI? 54,000 Support Tickets (00:03:38)
4. Multi-Tiered AI Support Vision (00:05:05)
5. Technical Requirements and Constraints (00:07:34)
6. Selection Process and Timeline (00:12:28)
7. Broader Implications for Critical AI (00:15:16)
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