Building Trust: How NGL is Rebuilding the Contractor Reputation One Home at a Time
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Ready to transform your home but worried about finding a trustworthy contractor? The Good Neighbor Podcast introduces Will and Leah Gomez, the family team behind NGL Renovations who are changing the contracting industry one project at a time.
Will's journey spans two decades, evolving from tile setter to project manager before launching his own licensed general contracting business. Together with Leah, they've built a reputation for excellence in bathroom and kitchen remodels, basement renovations, and full home rehabilitations throughout Georgia. What makes their story particularly compelling is their head-on approach to the industry's biggest challenge: trust.
"Not all contractors are bad," Will emphasizes, addressing the elephant in the room. The Gomez family has systematically eliminated common client concerns through transparent contracts, clear payment schedules, and accountability—regardless of whether they're handling a $1,500 job or a $150,000 renovation. Their commitment goes beyond paperwork; Will admits to answering client texts at midnight, demonstrating an accessibility rarely seen in construction services.
The couple's success stems partly from their complementary skills. Will's construction expertise combined with Leah's business acumen created a turning point for their company. "We each have our roles...we know how to stay in our lanes," explains Will, revealing how they've mastered both working and living together. This partnership extends to their approach with clients, whom they treat like family, and employees, who join them for activities like fishing trips.
Looking to renovate with confidence? Visit nglrenovations.com to explore their portfolio of actual completed projects (no stock photos here!) or find them on Instagram @NGLrenovations. Experience the difference a family-owned renovation company can make—where your home transformation comes with peace of mind.
Chapters
1. Introducing NGL Renovations (00:00:00)
2. Services and Business Journey (00:01:21)
3. Misconceptions in Contracting (00:03:23)
4. Marketing and Client Relationships (00:06:28)
5. Family Life and Business Balance (00:08:16)
6. Business Values and Contact Information (00:10:51)
79 episodes