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Ep.323 How LEGO Turned Fans Into Its Secret Growth Engine

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Manage episode 516335507 series 3602431
Content provided by Rosha Entezari. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rosha Entezari or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

LEGO’s comeback wasn’t powered by ads—it was powered by humility. When side projects nearly broke the company, they launched LEGO Ideas, an online platform where fans could submit and vote on new sets.

A “Ship in a Bottle.” “Women of NASA.” Every winning design started in a fan’s living room and arrived on shelves with a built-in audience. By launch day, each product already had a story, a tribe, and guaranteed demand. That’s not marketing—it’s co-creation.

The real lesson? Stop guessing what your customers want. Invite them in. Give them thresholds, visibility, and ownership. When they help shape the offer, they’ll help sell it too.

Today’s Move: Post a “Vote for the Next Build” poll with three clear options—and follow through on the winner.

Get Rosha’s free Profit Maximization Checklist here:

Profit Maximization Checklist

Send us a text

  continue reading

372 episodes

Artwork
iconShare
 
Manage episode 516335507 series 3602431
Content provided by Rosha Entezari. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rosha Entezari or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

LEGO’s comeback wasn’t powered by ads—it was powered by humility. When side projects nearly broke the company, they launched LEGO Ideas, an online platform where fans could submit and vote on new sets.

A “Ship in a Bottle.” “Women of NASA.” Every winning design started in a fan’s living room and arrived on shelves with a built-in audience. By launch day, each product already had a story, a tribe, and guaranteed demand. That’s not marketing—it’s co-creation.

The real lesson? Stop guessing what your customers want. Invite them in. Give them thresholds, visibility, and ownership. When they help shape the offer, they’ll help sell it too.

Today’s Move: Post a “Vote for the Next Build” poll with three clear options—and follow through on the winner.

Get Rosha’s free Profit Maximization Checklist here:

Profit Maximization Checklist

Send us a text

  continue reading

372 episodes

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