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AI Impact on Insurance Industries in Greater China
Manage episode 508078976 series 3410811
Content provided by Society of Actuaries. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Society of Actuaries or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of Get Plugged In – AI Insights, host Dale Hall, Managing Director of Research at the Society of Actuaries, sits down with JianGang He, FSA, FCIA (Associate Director, AON PathWise) and Hong Li, FSA, ACIA (Professor, University of Guelph) to discuss the SOA Research Institute report: AI Impact on Insurance Industries in Greater China.
Together, they explore how insurers in the Greater China region are rapidly adopting large language models and other AI tools to enhance operations across customer service, underwriting, claims, and agent support. The conversation highlights regional advantages in speed of adoption, strategic partnerships with tech firms, and key challenges like data privacy, governance, and cost.
This episode offers actionable insights into how AI is reshaping traditional roles, creating new skill demands, and evolving from an efficiency tool to a strategic driver of innovation.
📘 Access the full report and additional AI research here: Artificial Intelligence Research.
51 episodes
Share
Manage episode 508078976 series 3410811
Content provided by Society of Actuaries. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Society of Actuaries or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of Get Plugged In – AI Insights, host Dale Hall, Managing Director of Research at the Society of Actuaries, sits down with JianGang He, FSA, FCIA (Associate Director, AON PathWise) and Hong Li, FSA, ACIA (Professor, University of Guelph) to discuss the SOA Research Institute report: AI Impact on Insurance Industries in Greater China.
Together, they explore how insurers in the Greater China region are rapidly adopting large language models and other AI tools to enhance operations across customer service, underwriting, claims, and agent support. The conversation highlights regional advantages in speed of adoption, strategic partnerships with tech firms, and key challenges like data privacy, governance, and cost.
This episode offers actionable insights into how AI is reshaping traditional roles, creating new skill demands, and evolving from an efficiency tool to a strategic driver of innovation.
📘 Access the full report and additional AI research here: Artificial Intelligence Research.
51 episodes
All episodes
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Similar to Get Plugged In
The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
…
continue reading
1
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
1k480
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
…
continue reading
Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
…
continue reading
The power of Data is undeniable. And unharnessed - it's nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what's possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
continue reading
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
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…
continue reading
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continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
…
continue reading
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