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Delivering a Remarkable Customer Experience

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Manage episode 441484165 series 3473281
Content provided by ConGlobal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ConGlobal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join host Seana Fairchild and dive deep into the world of customer experience with Barry LaBov, Founder and CEO of LABOV Marketing, Training and Communications, Marsel Oxhaku, VP of Enterprise Accounts at ConGlobal, and Chelsey Linden, AVP of Commercial Strategy & Support at ConGlobal. In this episode, we explore how customer experience shapes business strategy, the role of technology in CX transformation, and how feedback can drive innovation and operational improvements.

  continue reading

20 episodes

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iconShare
 
Manage episode 441484165 series 3473281
Content provided by ConGlobal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ConGlobal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Join host Seana Fairchild and dive deep into the world of customer experience with Barry LaBov, Founder and CEO of LABOV Marketing, Training and Communications, Marsel Oxhaku, VP of Enterprise Accounts at ConGlobal, and Chelsey Linden, AVP of Commercial Strategy & Support at ConGlobal. In this episode, we explore how customer experience shapes business strategy, the role of technology in CX transformation, and how feedback can drive innovation and operational improvements.

  continue reading

20 episodes

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