Meet Gigi Lau, Customer Experience and Sustainability Director at Compass Group Hong Kong, who turned a simple plastic-free campaign into a blueprint for climate-conscious dining across schools and corporate offices.

From banning straws to serving 50,000 meals a day with purpose, Gigi reveals how Compass is reimagining food service — proving that culture change starts with one small decision.

In this Member Spotlight, discover:

🥤 How a no-straw policy grew into Compass’s plastic-free movement
🍱 What it takes to co-create a sustainability roadmap through a Future Green Strategy Sprint
🌾 Why the 30:70 plant-forward model is redefining balanced, climate-friendly eating
☕ How design thinking and behavioural nudges make the sustainable choice irresistible
🌍 Why persistence, partnership, and patience are the real ingredients of long-term change

👉 Follow Future Bites to explore more stories of innovation, impact, and leadership shaping the future of food and sustainability.

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— we love featuring the people and ideas turning sustainability into action.

Reach out to Compass Group Hong Kong at [email protected] to learn how they’re embedding sustainability into every meal.