Sales Engineering is Customer Success Engineering | Rubrik's Alok Agrawal
Manage episode 421074252 series 3425775
Alok Shukla, in a conversation with Alok Agrawal, VP of Global Sales Engineering at Rubrik.
👉 Why Sales Engineering and Customer Success Engineering should be the same role.
👉 Who is the future sales engineer?
Alok Shukla is CEO and Co-founder at FunnelStory.
Chapters
1. Introduction (00:00:00)
2. Intuition of Sales Engineers? (00:06:20)
3. Do Sales Engineers still have Information Leverage? (00:08:00)
4. From Negative Value to Positive Value (00:11:56)
5. Sales Engineer is the Future! (00:14:50)
6. Customer Success and Sales Engineering are the same roles! (00:19:26)
7. How do we automate the mundane in presales? (00:23:51)
8. A great sales engineer is also a great educator/trainer (00:26:30)
9. Product Managers with Revenue Incentives? (00:30:13)
8 episodes