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Sales Engineering is Customer Success Engineering | Rubrik's Alok Agrawal

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Manage episode 421074252 series 3425775
Content provided by Alok Shukla. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alok Shukla or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Alok Shukla, in a conversation with Alok Agrawal, VP of Global Sales Engineering at Rubrik.
👉 Why Sales Engineering and Customer Success Engineering should be the same role.
👉 Who is the future sales engineer?
Alok Shukla is CEO and Co-founder at FunnelStory.

  continue reading

Chapters

1. Introduction (00:00:00)

2. Intuition of Sales Engineers? (00:06:20)

3. Do Sales Engineers still have Information Leverage? (00:08:00)

4. From Negative Value to Positive Value (00:11:56)

5. Sales Engineer is the Future! (00:14:50)

6. Customer Success and Sales Engineering are the same roles! (00:19:26)

7. How do we automate the mundane in presales? (00:23:51)

8. A great sales engineer is also a great educator/trainer (00:26:30)

9. Product Managers with Revenue Incentives? (00:30:13)

8 episodes

Artwork
iconShare
 
Manage episode 421074252 series 3425775
Content provided by Alok Shukla. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alok Shukla or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Alok Shukla, in a conversation with Alok Agrawal, VP of Global Sales Engineering at Rubrik.
👉 Why Sales Engineering and Customer Success Engineering should be the same role.
👉 Who is the future sales engineer?
Alok Shukla is CEO and Co-founder at FunnelStory.

  continue reading

Chapters

1. Introduction (00:00:00)

2. Intuition of Sales Engineers? (00:06:20)

3. Do Sales Engineers still have Information Leverage? (00:08:00)

4. From Negative Value to Positive Value (00:11:56)

5. Sales Engineer is the Future! (00:14:50)

6. Customer Success and Sales Engineering are the same roles! (00:19:26)

7. How do we automate the mundane in presales? (00:23:51)

8. A great sales engineer is also a great educator/trainer (00:26:30)

9. Product Managers with Revenue Incentives? (00:30:13)

8 episodes

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