Everyone thinks they're they best, that they're doing a great job, that they have their ducks in a row - right up until someone starts publishing "report cards". As the payers publish their ratings of your performance, are you prepared to respond? How will you stack up? Can you combat mistakes, can you answer to shortfalls? Today's patients are connected, they read reviews, they research ratings, they'll compare medical practices just like anything else before they commit. If you're not keeping tabs on your own performance, rest assured someone else is. Listen as Ron Howrigon discusses transparency and ratings and how they can affect your practice.