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1 Simple Unlock To More Money And Better Culture - Monica Rothgery
Manage episode 442811582 series 3603954
After serving as a lieutenant in the US Army, Monica started a new career as a Restaurant General Manager for Taco Bell. 30 years later she became COO of KFC leading 4000 restaurants in the US. The first woman COO for KFC US and the first LGBTQ executive, Monica was a role-model for frontline leaders.
In 2024, Monica published her first book Lessons from the Drive-Thru, an instructional memoir about her experience as a manager and the lessons that shaped her as a leader.
π Watch my review of her book in this video: https://www.youtube.com/watch?v=X8m64Y4-YNA&t=241s
In this interview Monica gives a tonne of value for prospective franchisees, current franchisees and emerging franchisors.
π Find out more about Monica through her website:
https://www.monicarothgery.com/
Connect with Guy Coffey:
LinkedIn: www.linkedin.com/in/guycoffey
Website: www.guycoffey.com
Instagram: @guycoffey
YouTube: @guycoffey
Chapters
1. Introduction to Franchise Success (00:00:00)
2. Meet Monica Rothgery (00:01:01)
3. The Role of Frontline Managers (00:02:31)
4. Empowering Your Team (00:04:35)
5. Training and Development (00:07:23)
6. Retention Strategies (00:09:40)
7. Balancing Growth and Management (00:16:46)
8. Conclusion and Resources (00:30:12)
36 episodes
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