What if the one thing holding your law firm back isn’t more cases, but the way you run the cases you already have? In my latest conversation with Tim McKey of Vista Consulting, we dug into the uncomfortable truth: top firms don’t rely on pixie dust or luck—they rely on vision, culture, and two numbers that most firms don’t even track. Could the difference between a good practice and a great one really come down to just intake conversion and client contact? Listen and decide for yourself.