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The Art Of Crisis Management with Sue Cato

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Manage episode 522454294 series 3700274
Content provided by [email protected] and Nova Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] and Nova Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Crisis management is one of the elements of resilience. How a person or business handles a scandal or disaster can make or break their future. In the case of QF32, not one passenger spoke ill of Qantas, myself or the crew in the aftermath.

In this episode, I speak with one of Australia's most respected and knowledgable crisis management and communication experts about getting the message right, how individuals and companies can plan for the worst, and why the CEO is not always the best person to front a crisis.

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See omnystudio.com/listener for privacy information.

  continue reading

16 episodes

Artwork
iconShare
 
Manage episode 522454294 series 3700274
Content provided by [email protected] and Nova Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by [email protected] and Nova Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Crisis management is one of the elements of resilience. How a person or business handles a scandal or disaster can make or break their future. In the case of QF32, not one passenger spoke ill of Qantas, myself or the crew in the aftermath.

In this episode, I speak with one of Australia's most respected and knowledgable crisis management and communication experts about getting the message right, how individuals and companies can plan for the worst, and why the CEO is not always the best person to front a crisis.

LINKS

See omnystudio.com/listener for privacy information.

  continue reading

16 episodes

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