#418 Why Emotional Intelligence Might Be the Missing Tool in the Fire Service with Chief Fire Officer Darren Dovey KFSM
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In this episode I sit down with Darren Dovey KFSM, former Chief Fire Officer of Northamptonshire Fire and Rescue Service, to explore how emotional intelligence can transform leadership in the fire sector. Darren’s 35-year career saw him lead through political upheaval, the transition to PFCC governance, and national crises like COVID and extreme weather. But beyond the operational challenges, Darren shares an honest and reflective look at his own journey—from a bright but rebellious firefighter to a leader who discovered that real influence starts with self-awareness.
Together they unpack the science behind the EQ-i 2.0 model, how emotional intelligence links to culture, mental health, and decision-making, and why developing emotionally intelligent leaders may hold the key to tackling the fire service’s biggest challenges. This is a deep, authentic conversation about leadership, humanity, and how understanding yourself can make you a more effective firefighter, officer, and person.
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