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S.2 Ep.21- Forcing the Narrative During Interviews Can Burn Credibility.

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Manage episode 515248542 series 3618920
Content provided by Scott Kuhlman and Chasity Owens, Scott Kuhlman, and Chasity Owens. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Kuhlman and Chasity Owens, Scott Kuhlman, and Chasity Owens or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

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In this episode, spooky season banter quickly gives way to a masterclass on interviewing for fire investigation: open-ended vs. leading questions, letting witnesses talk without interruption, taking notes without breaking rapport, and using scene walk-throughs to correct memory gaps and build timelines. We unpack subrogation in plain English, why early investigator deployment is value-add, and how to avoid bias from client synopses. Real cases include a mid-slope wildland start clarified by witness video, an LA industrial strip with two separate fires hours apart, and a garage Li-ion incident with practical safety takeaways. Tools mentioned include PLAUD for transcription and LLMs for formatting—not for conclusions. We close with “Use It in a Sentence” on ambient, a roundup of WTF Trainings, and a two-fer homework: interview vs. interrogation—what’s the difference?

Resources mentioned (non-sponsored)

  • PLAUD (Plaud Note) – audio capture/transcription used to create interview transcripts.
  • LLMs (e.g., Gemini/ChatGPT/Claude) – used only to format summaries from transcripts.

WTF Trainings (as mentioned on the show)

  • Alabama ATC 2025 — Oct 27–29, Orange Beach, AL
  • Florida IAAI Chapter (Lake Buena Vista) — Nov 3–6
  • Idaho Chapter Annual Conference — Nov 4–6, Twin Falls, ID
  • Hispano Americano ATC 2025 — Nov 11–14, Santa Martha, Colombia
  • Ohio IAAI Investigation Seminar 2025 — Nov 12–13, OH

Thank you for listening!
If you enjoyed the episode, give us 5 stars, hit the follow button, and subscribe on Spotify, Apple Podcasts, and anywhere you are listening in from.
Follow us on social media!
Instagram: @infocus_podcast
LinkedIn: INFOCUS podcast
Facebook: INFOCUS podcast
TikTok: @infocus_podcast

  continue reading

44 episodes

Artwork
iconShare
 
Manage episode 515248542 series 3618920
Content provided by Scott Kuhlman and Chasity Owens, Scott Kuhlman, and Chasity Owens. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Scott Kuhlman and Chasity Owens, Scott Kuhlman, and Chasity Owens or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

In this episode, spooky season banter quickly gives way to a masterclass on interviewing for fire investigation: open-ended vs. leading questions, letting witnesses talk without interruption, taking notes without breaking rapport, and using scene walk-throughs to correct memory gaps and build timelines. We unpack subrogation in plain English, why early investigator deployment is value-add, and how to avoid bias from client synopses. Real cases include a mid-slope wildland start clarified by witness video, an LA industrial strip with two separate fires hours apart, and a garage Li-ion incident with practical safety takeaways. Tools mentioned include PLAUD for transcription and LLMs for formatting—not for conclusions. We close with “Use It in a Sentence” on ambient, a roundup of WTF Trainings, and a two-fer homework: interview vs. interrogation—what’s the difference?

Resources mentioned (non-sponsored)

  • PLAUD (Plaud Note) – audio capture/transcription used to create interview transcripts.
  • LLMs (e.g., Gemini/ChatGPT/Claude) – used only to format summaries from transcripts.

WTF Trainings (as mentioned on the show)

  • Alabama ATC 2025 — Oct 27–29, Orange Beach, AL
  • Florida IAAI Chapter (Lake Buena Vista) — Nov 3–6
  • Idaho Chapter Annual Conference — Nov 4–6, Twin Falls, ID
  • Hispano Americano ATC 2025 — Nov 11–14, Santa Martha, Colombia
  • Ohio IAAI Investigation Seminar 2025 — Nov 12–13, OH

Thank you for listening!
If you enjoyed the episode, give us 5 stars, hit the follow button, and subscribe on Spotify, Apple Podcasts, and anywhere you are listening in from.
Follow us on social media!
Instagram: @infocus_podcast
LinkedIn: INFOCUS podcast
Facebook: INFOCUS podcast
TikTok: @infocus_podcast

  continue reading

44 episodes

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