In this episode of The Paytech Show we continue our look at the payments landscape in Cambodia, speaking to Saren Khchav, the Head of Institutional Operations at J Trust Royal Bank and Pecharatham ‘Ice’ Chaitantipong, Business Development Manager at Bottomline, to find out more. We hear how they are implementing ISO 20022 and Khchav says the increase in structured data and greater clarity in screening will help them to send money more safely and revolutionise cross-border payments.

Chaitantipong shares research that shows the biggest payments pain points facing banks, which includes 35% saying they lack visibility of payment status. Of course, ISO 20022 will help to alleviate this but he also explores the work they’re doing during the current coexistence period.