In this high-value episode, Dion Fernandes welcomes Chris and Jess from Spectrum Estate Agents for a deep dive into property management strategies that go beyond the basics. With over 25 years of combined industry experience, this dynamic duo shares powerful insights on how the right management approach can protect—and grow—your property portfolio.
They uncover the often-overlooked factors that separate mediocre management from strategic wealth-building, from retaining quality tenants and rent optimisation to preventing costly oversights through process-driven systems. Whether you’re a seasoned investor or just starting out, this episode is packed with actionable advice and real-world examples that reveal the critical role of a property manager in your investment team.
📌 Episode Breakdown:
00:00 – 03:30 | Introduction
Dion introduces the purpose of the podcast and the importance of building a team beyond just securing a loan.
Welcomes guests Chris and Jess from Spectrum Estate Agents.
03:31 – 09:00 | Personal Story: Behind the Scenes of Their Home Loan
Jess and Chris share their personal journey of buying their new home with Dion’s help.
09:01 – 15:00 | Why Property Management Matters More Than You Think
The gaps Dion sees in property portfolios often stem from poor management.
Chris and Jess explain why property management is more than rent collection—it’s a key investment tool.
15:01 – 23:00 | What Makes Spectrum Estate Agents Different
Backgrounds in real estate, sales, and corporate training.
Why they built a property management–first business.
Focus on client relationships, trust, and referrals.
23:01 – 30:00 | Strategies to Maximise Rental Returns
How they use comparable market data reports to justify rent increases.
Importance of annual reviews and tenant communication.
Retention over turnover: the real cost of losing tenants.
30:01 – 35:30 | Systems, Process & Speed
How they minimise downtime with streamlined inspections and proactive maintenance.
Why tenant education and clear expectations matter.
35:31 – 39:30 | Common Industry Failures & Horror Stories
Real example: A missed rent increase on a 3-year lease due to poor handover.
Consequences of not understanding legislation.
39:31 – 42:30 | Trends & Market Outlook (Next 12 Months)
Shift from housing shortage to affordability crisis.
Growth is stabilising, but returns are still strong—especially in SE Queensland.
New legislation: rent increase caps, break lease rules, and rent bidding bans.
42:31 – 45:00 | What Investors Should Look For in a Property Manager
Beyond the cheapest fee: expertise, accountability, and ownership mindset.
The importance of inspections, communication, and tailoring advice to investor goals.
45:01 – 47:00 | Wrap-Up & Contact Info
How to connect with Chris and Jess (SpectrumEstateAgents.com.au)
Dion’s final thoughts on assembling the right investment team.
💡 Key Takeaways:
A quality property manager can increase your rental returns, minimise risk, and protect your asset—saving you thousands.
Routine inspections and proactive maintenance are not optional—they’re essential.
Don't chase the cheapest fee—look for professionals with experience, ownership, and a strategic approach.
Legislation changes are real and can impact your bottom line if ignored.
📍Ready to grow your property portfolio the smart way?
Connect with Chris & Jess at spectrumestateagents.com.au
or reach Dion for strategic finance advice on Instagram @DionFinanceSpecialist.
🎧 Listen now and learn how to turn property management into a profit centre—not just a cost.