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The IT bug that's caused chaos in the courts

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Manage episode 518834237 series 1301229
Content provided by BBC and BBC Radio 4. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC Radio 4 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

An ambitious plan to digitalize the courts was meant to remove the need for hundreds of thousands of paper documents. But File on 4 Investigates has discovered an IT system, introduced as part of a £1bn project, has been plagued with technical faults - causing crucial information to go missing, be overwritten, or appear lost. The government body that runs the courts in England and Wales has now checked hundreds of thousands of benefit and child support appeals to identify if any were affected by missing evidence. But sources say the IT bug was known about for years before action was taken.

Original journalism by Alys Harte. Reporter: Datshiane Navanayagam. Producers: Lorna Aqua, Fergus Hewison. Editor: Tara McDermott. Technical Producer: Nicky Edwards. Prouction co-ordinator: Ellie Dover.

  continue reading

481 episodes

Artwork
iconShare
 
Manage episode 518834237 series 1301229
Content provided by BBC and BBC Radio 4. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BBC and BBC Radio 4 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

An ambitious plan to digitalize the courts was meant to remove the need for hundreds of thousands of paper documents. But File on 4 Investigates has discovered an IT system, introduced as part of a £1bn project, has been plagued with technical faults - causing crucial information to go missing, be overwritten, or appear lost. The government body that runs the courts in England and Wales has now checked hundreds of thousands of benefit and child support appeals to identify if any were affected by missing evidence. But sources say the IT bug was known about for years before action was taken.

Original journalism by Alys Harte. Reporter: Datshiane Navanayagam. Producers: Lorna Aqua, Fergus Hewison. Editor: Tara McDermott. Technical Producer: Nicky Edwards. Prouction co-ordinator: Ellie Dover.

  continue reading

481 episodes

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