In this episode of Facility Voices, David Trask sits down with Nick Queensland, Director of Facilities Management at Johns Hopkins Medicine. Nick shares his inspiring journey from maintenance technician to leadership, underscoring how passion and people are at the heart of a successful facilities career.

From tackling recruitment and retention challenges to developing future leaders, Nick highlights why training, mentorship, and a positive work culture are essential for long-term success. He also dives into the importance of trust, communication, and collaboration when navigating change in complex organizations.

Whether you’re just starting out or considering your next step in facilities management, Nick’s insights offer both inspiration and practical advice. Tune in to hear his perspective on building strong teams, leading with purpose, and finding fulfillment in a career that makes a lasting impact.

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Nick Queensland is the Director of Facilities Management at Johns Hopkins Medicine. He previously spent 23 years with Mayo Clinic in Rochester, MN, where he advanced from technician to Unit Head of the Rochester hospitals. After serving as Director of Facilities for Luminis Health, he joined Johns Hopkins in 2025. Nick holds a BS in Business Management, an MBA in Healthcare Administration, and multiple industry certifications, including BOMI, CHFM, and FEMA.

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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.