Even with robust processes in place, Fair Work claims can and do arise. When they land, they are invariably disruptive, time-sensitive and resource-intensive. Employers and their advisers must move quickly, understand the procedural requirements and respond in a way that preserves the organisation’s commercial and reputational position.

In this episode of Explain That, Andrew Henshaw is joined by Director Jess Hill and Senior Associate Katherine Stewart to outline the practical steps business owners, HR professionals and advisers should take when confronted with an unfair dismissal or general protections claim.

They discuss:
• The distinctions between unfair dismissal and general protections matters and why the latter carries higher risk
• The strict response timelines and the first actions employers should take
• The documents and evidence required to assess the defensibility of a claim
• How mental health, discrimination and WorkCover issues can complicate the landscape
• What to expect at conciliation and the factors that influence negotiated outcomes
• How to determine whether to defend a claim or resolve it commercially

Whether the claim is relatively contained or presents significant complexity, this episode offers clear and practical guidance to help business owners and advisers respond quickly, mitigate risk and maintain control when a Fair Work claim is made.

For tailored advice on employment disputes, contact the Velocity Legal Employment Team at www.velocitylegal.com.au.