🚨 Is poor management secretly draining your business? You promote your employees to managers. to a leadership roles—only to watch them struggle, your team disengage, and productivity slip. Sound familiar? Bad management isn’t just frustrating—it’s expensive.

High turnover, disengaged employees, and costly mistakes are all symptoms of a bigger issue: most managers were never trained to lead.

🛎 In this episode, customer and employee experience strategist Marc Haine sits down with management consultant Tara Landes. We put a spotlight on the costly mistake businesses keep making—and how to fix it.

We uncover:
✅ Why promoting top performers to management without training backfires 🚨
✅ How to tell if poor management is secretly hurting your business 📉
✅ The real reason most leadership training fails (and what actually works)
✅ How investing in management training can help businesses and careers leap forward 🚀

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

For 25 years, Tara Landes has been the secret weapon 300+ small businesses leaders have used as they solve operational challenges. She is a certified change management practitioner from The Prosci Institute and a licensed influence trainer from The Cialdini Institute. She is the lead faculty member for the Bellrock management training programs, having graduated 950+ students and counting. She has also delivered almost 100 presentations to organizations like TEC Canada, MacKay Forums, Engineers and Geoscientists of British Columbia (EGBC), and Chartered Professionals in Human Resources of British Columbia and Yukon (CPHR BC & Yukon).

🔥 Take Action Now!
💭 Reflect on today’s episode—write down the key lessons and revisit them in 6 months!
📅 Book a 15-minute strategy session tomorrow (yes, tomorrow!)
📩 Get a free coaching session: Email [email protected]
📢 Sign up for Tara’s monthly management insights: www.bellrock.ca

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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

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Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.