In this episode, Erica Hansen exposes the real reason teams are overwhelmed, burnt out, and constantly behind: communication chaos. From nonstop notifications to unclear channels, she breaks down how modern workplaces accidentally sabotage productivity—and how leaders can fix it with simple communication norms. Erica shares practical tools, decision rules, and real-case examples that help teams reduce friction, prevent overload, and get work done faster. This episode is a must-listen for leaders who want clarity, efficiency, and sanity in today’s noisy, hybrid work environment.