When pressure rises, even the best leaders can react before they truly understand.

In this episode of Execution Insights™, Jim Huling shares a true coaching story that reveals how empathy can transform leadership — not as a soft skill, but as a strategic advantage.

You’ll hear how one leader’s painful realization became a turning point, and why empathy often begins with a single act of restraint — the pause before you respond.

Listen as Jim explores:
• How empathy deepens trust and strengthens performance
• A simple way to pause before reacting — even under pressure
• What great leaders do to stay grounded and connected when stakes are high

If you’ve ever wished you could lead with more understanding — and less reaction — this episode is for you.

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