How do you make your booth not just seen, but remembered?

In this episode, Chris Dunn and Dana Esposito sit down with trade show veteran Marlys Arnold to explore how strategy, design, and staff training converge to create powerful trade show experiences. With more than two decades in the field, Marlys brings unmatched insights from both the exhibitor and show organizer sides.

“Hope is not a strategy” – Define your purpose

Too many exhibitors operate without a goal. Marlys recounts a $250K exhibit team that “just wanted to show up.” Once they defined a goal, they not only met it—they exceeded it. Having measurable objectives changes everything.

Exhibiting ≠ Task List

Ordering the booth, booking travel, and shipping materials are logistics—not strategy. Exhibitors often miss the bigger picture: What message are you communicating? Who are you targeting?

Booths are experiences, not billboards

Design your booth to engage multiple senses. Let attendees interact with your product or service directly. From quiz touchscreens to pitching cages hitting product walls, the best booths bring the brand to life through interactivity and story.

Align with the show theme & organizer

Too many exhibitors treat trade shows as isolated events. Marlys advises: Use consistent messaging across all marketing platforms and align with the event’s theme. Most importantly, tap into the free resources show organizers offer—from promo tools to speaking slots.

Train your staff—then train them again

A great booth experience crumbles without the right team. Marlys promotes her “10 Commandments of Booth Staffing,” which include basics like no phones or food and knowing your booth’s goals. Even experienced sales reps need purposeful training.

Marlys Arnold reminds us that a trade show booth isn't a checklist—it's a living representation of your brand’s promise. From planning through follow-up, every element should reinforce your core message. The most impactful booths don't just talk—they invite attendees into a story they remember long after the show ends.

👉🏼 Join us for more insightful discussions like this by tuning into 'Event Marketer's Toolbox,' where industry leaders share the tools, tactics, and trends driving success in the event world.

This Show is sponsored by Blue Hive

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