94% of Banks Want AI. So Why Are Only 10% Frontrunners?

Enterprise Explores

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6d ago 26:49

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With 94% of APAC bank CEOs citing AI as a key priority, the race is on to move beyond simple chatbots and pilot projects. But what separates the top 10% of "forerunner" banks from the rest, and what does it take to turn AI into a real engine for growth?

Doriss Chow, Managing Director for Financial Services at Accenture Malaysia, joins us to share insights on how leading banks are making strategic, long-term bets on AI. She discusses the most impactful use cases, from fraud management to investment advisory, and breaks down the crucial foundations required for success: a strong digital core, data maturity, and a focus on "Responsible AI."

We discuss:

What the top 10% of "frontrunners" banks are doing differently with AI.
The most impactful AI use cases in fraud, payments, and advisory.
The crucial foundations (tech, data, people) needed for AI adoption.
Why "Responsible AI" is essential for building customer trust.
The real ROI of AI, including faster revenue growth and better compliance.
For leaders in the financial services industry, this is a guiding conversation to the strategies and challenges of a true AI reinvention.

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