The official podcast of Rampver Financials. Delivering the best talks, advice, and recommendations about personal finance, investing, entrepreneurship, and success. Subscribe and never miss an episode!
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Orchestrating the Global Warehouse through AI with DHL Supply Chain Global CIO Sally Miller
Manage episode 512302426 series 3387068
Content provided by The AI in Enterprise Software Podcast Series. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The AI in Enterprise Software Podcast Series or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On the 56th episode of Enterprise AI Innovators, host Evan Reiser (Abnormal AI) welcomes Sally Miller, Global Chief Information Officer at DHL Supply Chain. Sally reveals how AI and robotics are reshaping the warehouse floor, the back office, and customer expectations at a company operating 2,500 sites across more than 50 countries. From early bets on generative tools to inclusive bots supporting multi-language teams, she shares the strategy, systems, and human factors required to scale AI across the globe.
Quick hits from Sally:
On strategic clarity for AI: “We look for where people spend time doing non-value-added tasks and ask if AI can do that for them.”
On AI’s impact at DHL: “Where we would be calling over the course of a week to confirm delivery appointments, we now kick off agents and those appointments are confirmed within a couple of hours. We’ve saved that [manual work], we’ve automated it, and we have the data faster. So the downstream processes are more efficient.”
On business framing for AI usage: “I view AI as to the white-collar workforce what robotics was to the blue-collar workforce. It is going to change the way people work, much like the introduction of the personal computer.”
Recent Book Recommendation: The Gray Man by Mark Greaney
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Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.
Enterprise AI Innovators is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/
Enterprise AI Innovators is produced by Josh Meer
56 episodes
Share
Manage episode 512302426 series 3387068
Content provided by The AI in Enterprise Software Podcast Series. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The AI in Enterprise Software Podcast Series or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On the 56th episode of Enterprise AI Innovators, host Evan Reiser (Abnormal AI) welcomes Sally Miller, Global Chief Information Officer at DHL Supply Chain. Sally reveals how AI and robotics are reshaping the warehouse floor, the back office, and customer expectations at a company operating 2,500 sites across more than 50 countries. From early bets on generative tools to inclusive bots supporting multi-language teams, she shares the strategy, systems, and human factors required to scale AI across the globe.
Quick hits from Sally:
On strategic clarity for AI: “We look for where people spend time doing non-value-added tasks and ask if AI can do that for them.”
On AI’s impact at DHL: “Where we would be calling over the course of a week to confirm delivery appointments, we now kick off agents and those appointments are confirmed within a couple of hours. We’ve saved that [manual work], we’ve automated it, and we have the data faster. So the downstream processes are more efficient.”
On business framing for AI usage: “I view AI as to the white-collar workforce what robotics was to the blue-collar workforce. It is going to change the way people work, much like the introduction of the personal computer.”
Recent Book Recommendation: The Gray Man by Mark Greaney
--
Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.
Enterprise AI Innovators is a show where top security executives share how moves to the cloud have created an evolved threat landscape that requires new tools to protect against cybercrime. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/
Enterprise AI Innovators is produced by Josh Meer
56 episodes
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Similar to Enterprise AI Innovators
The official podcast of Rampver Financials. Delivering the best talks, advice, and recommendations about personal finance, investing, entrepreneurship, and success. Subscribe and never miss an episode!
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
Each weekday, Marketplace’s Kimberly Adams makes today make sense along with her Marketplace colleagues, breaking down happenings in tech, the economy, and culture. Because none of us is as smart as all of us.
…
continue reading
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
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…
continue reading
Hop aboard for an insightful ride with SE Ranking’s ‘Agency Rollercoaster’ podcast! We sit down with digital agency leaders to chat about their wild professional journeys. From dizzying highs to challenging lows, we cover it all—innovative strategies, client success stories, and insider tips straight from the experts. Whether you’re a seasoned pro or just starting out, our podcast plunges into the twists and turns of client management, team leadership, and business growth in the digital worl ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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