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From Low Cost to Long Game: How Operators and Service Companies Win Together
Manage episode 509148268 series 3479515
We dig into what authentic collaboration looks like between operators and service companies when “lowest cost” is no longer the winning strategy. A real case shows how early alignment, shared incentives, and trust cut rework and speed execution.
• defining authentic collaboration beyond buzzwords
• why low-cost choices backfire and how to avoid rework
• Gavin’s bundling case and vendor-led coordination
• operators sharing the why and inviting partners early
• service companies asking better questions, not pitching
• building trust through consistency and access
• aligning incentives to outcomes and repeatability
• shifting to long-term assets and shared wins
If you’re an operator, ask yourself: are you setting the stage for collaboration or just saying you want it? Start your collaboration conversations early. Vendors, don’t just be there to sell, be there to understand, learn, and contribute.
Chapters
1. Setting The Collaboration Question (00:00:00)
2. Why Low-Cost Thinking Fails (00:00:50)
3. Gavin’s Case: Bundling For Alignment (00:01:46)
4. Defining Authentic Collaboration (00:03:38)
5. Start With The Why (00:06:32)
6. Operators: Drop The Guard, Invite Early (00:08:40)
7. Service Side: Ask Better Questions (00:11:05)
8. Trust Built Outside The Bid (00:13:05)
9. Long-Term Assets, Long-Term Partners (00:16:00)
123 episodes
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