In this episode of EdTech People, host Matthew Setchell welcomes James Paveley, who shares his journey in educational technology, discussing his experiences with managed services, the importance of building trust in IT relationships, and the role of school business professionals. They delve into the challenges of cybersecurity in schools, the significance of data management, and the future of IT in education. The conversation emphasises the need for effective communication and collaboration between IT professionals and educators to enhance the learning environment.