Orchestrating the Future: What Higher Ed Can Learn from Composable Architecture
Manage episode 491118050 series 3599905
In this episode of Edtech Connect, host Jeff Dillon sits down with Sana Remekie, CEO of Conscia and a pioneer in composable digital experiences, to explore how universities can break free from legacy systems and embrace AI-driven agility. From her roots in enterprise search architecture to building Conscia’s "DXGraph" for unified data, Sana reveals why higher ed must adopt omni-channel strategies—or risk becoming invisible to AI-powered search tools like ChatGPT.
Discover how digital experience orchestration bridges siloed CMS platforms, why personalization goes beyond "Hello, [Name]," and how agentic AI will redefine student interactions—both on and off your website
- The Multi-to-Multi Problem: Universities juggle legacy systems, composable tools, and countless touchpoints—orchestration layers unify them without costly migrations.
- AI’s Offsite Threat: If ChatGPT can’t crawl your structured content, prospective students may never find you.
- Beyond the Website: Conversational interfaces (like onsite chatbots) are now mandatory—users expect ChatGPT-style interactions everywhere.
- Personalization ≠ Just Names: Real-time intent detection (via LLMs) lets schools dynamically reshape content for admissions seekers, researchers, or donors.
- Start Small, Abstract Legacy: Use batch data feeds to build APIs over clunky systems—no "boil the ocean" required.
- Agentic AI is Non-Negotiable: Third-party AI (ChatGPT) and onsite chatbots will dominate how Gen Z engages with brands—including universities.
Listen now to future-proof your institution’s digital strategy—before AI reshapes the enrollment landscape.
Find Sana Remekie here:
https://www.linkedin.com/in/sana-remekie/
Conscia
And find EdTech Connect here:
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