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Summit Recap: Lessons You Only Learn From Talking with Clients In Person

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Manage episode 496276402 series 2659750
Content provided by The Ecommerce Playbook. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Ecommerce Playbook or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

At CTC’s recent Client Summit, Taylor Holiday and Richard Gaffin sat down to unpack what happens when you get out from behind Zoom and into a room with the people you work with. The result? Honest conversations, unexpected insights, and a clearer picture of what brands really need right now.

From creative volume challenges to leadership struggles, this episode explores the unspoken truths that surface when vendors and clients share space—and why in-person connection is still one of the most powerful tools for growth.

You’ll learn:

  • Why face-to-face conversations uncover issues Zoom never will

  • The creative volume problem every brand is wrestling with—and how to fix it

  • The leadership challenge CEOs secretly struggle with

  • How agencies and brands can build trust and alignment beyond metrics

Show Notes:

  • Ready to learn how your consumers truly experience your brand today! Request your FREE report at https://stord.link/mystery

  • Explore the Prophit System: [prophitsystem.com]

  • Have a question for the podcast? Email us at [email protected]

  continue reading

338 episodes

Artwork
iconShare
 
Manage episode 496276402 series 2659750
Content provided by The Ecommerce Playbook. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Ecommerce Playbook or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

At CTC’s recent Client Summit, Taylor Holiday and Richard Gaffin sat down to unpack what happens when you get out from behind Zoom and into a room with the people you work with. The result? Honest conversations, unexpected insights, and a clearer picture of what brands really need right now.

From creative volume challenges to leadership struggles, this episode explores the unspoken truths that surface when vendors and clients share space—and why in-person connection is still one of the most powerful tools for growth.

You’ll learn:

  • Why face-to-face conversations uncover issues Zoom never will

  • The creative volume problem every brand is wrestling with—and how to fix it

  • The leadership challenge CEOs secretly struggle with

  • How agencies and brands can build trust and alignment beyond metrics

Show Notes:

  • Ready to learn how your consumers truly experience your brand today! Request your FREE report at https://stord.link/mystery

  • Explore the Prophit System: [prophitsystem.com]

  • Have a question for the podcast? Email us at [email protected]

  continue reading

338 episodes

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