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#119 Why the Best Outsourcing Isn’t Really Outsourced w/ Jose Herrera, CEO & Co-Founder, Horatio

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Manage episode 480725678 series 2486332
Content provided by Gary Rabine. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gary Rabine or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Download Gary’s 13 Keys to Creating a Multi-Million Dollar Business from https://www.DitchDiggerCEO.com/

Jose Herrera (https://www.linkedin.com/in/joseherrerap/) is the CEO and Co-Founder of Horatio CX. Horatio is the trusted partner for some of the fastest-growing startups and enterprises in the world. Their on-brand customer support teams help them leverage CX as a revenue generator through personalized customer experience support. As seen on INC, Forbes, and Bloomberg, as well as the 2022 Customer Contact Week Next Generation Leaders Award recipient. Horatio is headquartered in New York City, with main offshore offices in Santo Domingo and Santiago, Dominican Republic.

In this episode, Gary and Jose discuss:

1. Do What You Do Best, Outsource the Rest

2. Helping Founders Scale with Documentation & Process

3. Why a Culture of Giving Builds Teams That Go Beyond the Paycheck

4. Profitability Is Not a Dirty Word: Rethinking Startup Growth

LinkedIn: https://www.linkedin.com/in/joseherrerap/ Instagram: https://www.instagram.com/jose.horatio/ X (Twitter): https://x.com/hire_horatio Website: https://www.hirehoratio.com/

Connect with Gary Rabine and DDCEO on:

Website: https://www.DitchDiggerCEO.com/

Instagram: https://www.instagram.com/DitchDiggerCEO

TikTok: https://www.tiktok.com/@ditchdiggerceopodcast

Facebook: https://www.facebook.com/DitchDiggerCEO

Twitter: https://twitter.com/DitchDiggerCEO

YouTube: https://www.youtube.com/@ditchdiggerceo

  continue reading

123 episodes

Artwork
iconShare
 
Manage episode 480725678 series 2486332
Content provided by Gary Rabine. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gary Rabine or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Download Gary’s 13 Keys to Creating a Multi-Million Dollar Business from https://www.DitchDiggerCEO.com/

Jose Herrera (https://www.linkedin.com/in/joseherrerap/) is the CEO and Co-Founder of Horatio CX. Horatio is the trusted partner for some of the fastest-growing startups and enterprises in the world. Their on-brand customer support teams help them leverage CX as a revenue generator through personalized customer experience support. As seen on INC, Forbes, and Bloomberg, as well as the 2022 Customer Contact Week Next Generation Leaders Award recipient. Horatio is headquartered in New York City, with main offshore offices in Santo Domingo and Santiago, Dominican Republic.

In this episode, Gary and Jose discuss:

1. Do What You Do Best, Outsource the Rest

2. Helping Founders Scale with Documentation & Process

3. Why a Culture of Giving Builds Teams That Go Beyond the Paycheck

4. Profitability Is Not a Dirty Word: Rethinking Startup Growth

LinkedIn: https://www.linkedin.com/in/joseherrerap/ Instagram: https://www.instagram.com/jose.horatio/ X (Twitter): https://x.com/hire_horatio Website: https://www.hirehoratio.com/

Connect with Gary Rabine and DDCEO on:

Website: https://www.DitchDiggerCEO.com/

Instagram: https://www.instagram.com/DitchDiggerCEO

TikTok: https://www.tiktok.com/@ditchdiggerceopodcast

Facebook: https://www.facebook.com/DitchDiggerCEO

Twitter: https://twitter.com/DitchDiggerCEO

YouTube: https://www.youtube.com/@ditchdiggerceo

  continue reading

123 episodes

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