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The Healthcare Chatbot Value Trifecta: Savings, More Revenue, Patient Satisfaction, and Beyond
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Content provided by Greg Kefer, CMO, Lifelink Systems and Lifelink Systems. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg Kefer, CMO, Lifelink Systems and Lifelink Systems or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
It’s a known fact that most IT projects will deliver ROI if implemented properly. Typically cost savings through automation and operational efficiency are a big part of any IT value story. As a new class of conversational technology matures, the healthcare industry value prize is moving beyond the traditional back office and into the patient experience, and that translates into a number of interesting new opportunities.
Justin Mardjuki joined Greg Kefer in the Digital Conversations studio to talk about chatbot value. In what is developing into a win-win-win scenario for healthcare providers, conversational bots are beginning to deliver across a number of promising value areas. From call center optimization, to adherence, to hospital patient experiences, this podcast will describe some of the ways chatbots are expanding the scope of value generation in unexpected new dimensions.
67 episodes
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Manage episode 244443824 series 2408553
Content provided by Greg Kefer, CMO, Lifelink Systems and Lifelink Systems. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Greg Kefer, CMO, Lifelink Systems and Lifelink Systems or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
It’s a known fact that most IT projects will deliver ROI if implemented properly. Typically cost savings through automation and operational efficiency are a big part of any IT value story. As a new class of conversational technology matures, the healthcare industry value prize is moving beyond the traditional back office and into the patient experience, and that translates into a number of interesting new opportunities.
Justin Mardjuki joined Greg Kefer in the Digital Conversations studio to talk about chatbot value. In what is developing into a win-win-win scenario for healthcare providers, conversational bots are beginning to deliver across a number of promising value areas. From call center optimization, to adherence, to hospital patient experiences, this podcast will describe some of the ways chatbots are expanding the scope of value generation in unexpected new dimensions.
67 episodes
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Similar to Digital Conversations
Daily cybersecurity news for practitioners. Vulnerabilities, defenses, threats, network security insight, research and more to make you sound smarter as you get to the office in the morning. New each weekday.
…
continue reading
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continue reading
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…
continue reading
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Welcome to Our Skin, a Personal Discovery Podcast. Each week, host Holly Frey showcases a personal story from someone who lives–and thrives!--while managing psoriasis. Being diagnosed with a chronic skin condition can throw anyone off track, but Our Skin guests have a message of hope: a diagnosis can be an opportunity to discover new things about ourselves, our grit, and our power. In addition to these tales of hope, Frey and her guests plunge into the jaw-dropping, bizarre, and occasionally ...
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Risky Business is a weekly information security podcast featuring news and in-depth interviews with industry luminaries. Launched in February 2007, Risky Business is a must-listen digest for information security pros. With a running time of approximately 50-60 minutes, Risky Business is pacy; a security podcast without the waffle.
…
continue reading
America is divided, and it always has been. We're going back to the moment when that split turned into war. This is Uncivil: Gimlet Media's new history podcast, hosted by journalists Jack Hitt and Chenjerai Kumanyika. We ransack the official version of the Civil War, and take on the history you grew up with. We bring you untold stories about covert operations, corruption, resistance, mutiny, counterfeiting, antebellum drones, and so much more. And we connect these forgotten struggles to the ...
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continue reading
Technical interviews about software topics.
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continue reading
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