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Best of Both Worlds: When Patients and Internal Teams Successfully Adopt New Technology and Why it Matters in Healthcare
Archived series ("Inactive feed" status)
When? This feed was archived on July 31, 2025 12:10 (). Last successful fetch was on December 25, 2024 14:28 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 286389043 series 2408553
There’s no shortage of great technology. For an industry as big as Healthcare, there are literally thousands of different, viable solutions on the market. But driving adoption is always a challenge, especially when the solution is used by internal teams and by patients. Huge investments have been made in deploying systems of record, but if the need arises to bolster it with other systems, buyers cannot expect users to deal with different user interfaces, logins, and dashboards. It requires a smart platform approach.
In this episode, Justin Mardjuki and Greg Kefer talk about technology that’s excellent at engaging patients, but is also designed to work behind the scenes in conjunction with primary CRM systems, so large organizations can minimize change management challenges and focus on streamlining workflows and optimizing human teams.
67 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on July 31, 2025 12:10 (). Last successful fetch was on December 25, 2024 14:28 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 286389043 series 2408553
There’s no shortage of great technology. For an industry as big as Healthcare, there are literally thousands of different, viable solutions on the market. But driving adoption is always a challenge, especially when the solution is used by internal teams and by patients. Huge investments have been made in deploying systems of record, but if the need arises to bolster it with other systems, buyers cannot expect users to deal with different user interfaces, logins, and dashboards. It requires a smart platform approach.
In this episode, Justin Mardjuki and Greg Kefer talk about technology that’s excellent at engaging patients, but is also designed to work behind the scenes in conjunction with primary CRM systems, so large organizations can minimize change management challenges and focus on streamlining workflows and optimizing human teams.
67 episodes
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