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Need a Chicken. Got a Chicken: Why Human-Centered Design Is More Complex Than It Looks

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Manage episode 509335039 series 1950830
Content provided by DBIA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DBIA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Have thoughts? Text us!

How do you bring empathy, listening and iteration into projects built for real people? In this episode of the Design-Build Delivers Podcast, Erin Looney talks with Deb Sheehan and Susan O’Connell about the realities, challenges, and opportunities of applying Human-Centered Design within design-build delivery. Expect stories from healthcare, higher ed, and civic projects where user feedback, prototyping, and adaptability shape outcomes.

Guests:

  • Deb Sheehan, ACHE, LEED AP, EDAC, DBIA — Healthcare Core Market Leader at DPR Construction, oversight of $9.5B+ in projects, board roles, evidence-based design leader.
  • Susan O’Connell, AIA, LEED AP BD+C, DBIA — Managing Principal at AC Martin, 35+ years in complex projects across civic, aviation, higher ed; skilled in integrating input and leading multidisciplinary teams.

Topics Covered:

  • What “human-centered design” really means (vs buzzword)
  • Tools and techniques: prototyping, mockups, user feedback, iteration
  • Project case stories: real challenges in healthcare, campus, civic spaces
  • Balancing cost, schedule and human experience
  • The role of awards, standards and industry leadership
  • What’s next: housing, AI, cross-discipline integration

Resources & References:

Access all our free design-build resources and learn more about Design-Build Done Right® at dbia.org.
DBIA members are shaping the future, one successful collaboration at a time.

  continue reading

Chapters

1. Setting the Stage (00:00:00)

2. Defining Human-Centered Design (00:02:10)

3. Inclusive Design in Practice (00:03:51)

4. Designing Beyond the “Average User” (00:06:29)

5. Healthcare Flexibility and Prototyping (00:09:50)

6. Balancing Stakeholders and Values (00:12:26)

7. Human-Centered Design Done Right (00:20:46)

8. Recognition and Awards (00:23:55)

9. Advice for Owners (00:29:33)

10. What’s Next in Human-Centered Design (00:36:43)

11. The Chicken's Out of the Bag (00:44:08)

101 episodes

Artwork
iconShare
 
Manage episode 509335039 series 1950830
Content provided by DBIA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DBIA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Have thoughts? Text us!

How do you bring empathy, listening and iteration into projects built for real people? In this episode of the Design-Build Delivers Podcast, Erin Looney talks with Deb Sheehan and Susan O’Connell about the realities, challenges, and opportunities of applying Human-Centered Design within design-build delivery. Expect stories from healthcare, higher ed, and civic projects where user feedback, prototyping, and adaptability shape outcomes.

Guests:

  • Deb Sheehan, ACHE, LEED AP, EDAC, DBIA — Healthcare Core Market Leader at DPR Construction, oversight of $9.5B+ in projects, board roles, evidence-based design leader.
  • Susan O’Connell, AIA, LEED AP BD+C, DBIA — Managing Principal at AC Martin, 35+ years in complex projects across civic, aviation, higher ed; skilled in integrating input and leading multidisciplinary teams.

Topics Covered:

  • What “human-centered design” really means (vs buzzword)
  • Tools and techniques: prototyping, mockups, user feedback, iteration
  • Project case stories: real challenges in healthcare, campus, civic spaces
  • Balancing cost, schedule and human experience
  • The role of awards, standards and industry leadership
  • What’s next: housing, AI, cross-discipline integration

Resources & References:

Access all our free design-build resources and learn more about Design-Build Done Right® at dbia.org.
DBIA members are shaping the future, one successful collaboration at a time.

  continue reading

Chapters

1. Setting the Stage (00:00:00)

2. Defining Human-Centered Design (00:02:10)

3. Inclusive Design in Practice (00:03:51)

4. Designing Beyond the “Average User” (00:06:29)

5. Healthcare Flexibility and Prototyping (00:09:50)

6. Balancing Stakeholders and Values (00:12:26)

7. Human-Centered Design Done Right (00:20:46)

8. Recognition and Awards (00:23:55)

9. Advice for Owners (00:29:33)

10. What’s Next in Human-Centered Design (00:36:43)

11. The Chicken's Out of the Bag (00:44:08)

101 episodes

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