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Episode 117 - Management Unfiltered | Why and When You Need Front Desk

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Manage episode 501582973 series 3501819
Content provided by Matthew Brown. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matthew Brown or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Zach Shelley and Kirk Teachout delve into the challenges of front desk staffing in dental practices. They address the frequent problem of overstaffing, highlight the critical role of patient experience, and examine key factors to consider when expanding the front desk team. Their discussion underscores the value of streamlined systems, cross-training staff, and leveraging practice metrics to improve efficiency and boost patient satisfaction.

  continue reading

126 episodes

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iconShare
 
Manage episode 501582973 series 3501819
Content provided by Matthew Brown. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matthew Brown or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Zach Shelley and Kirk Teachout delve into the challenges of front desk staffing in dental practices. They address the frequent problem of overstaffing, highlight the critical role of patient experience, and examine key factors to consider when expanding the front desk team. Their discussion underscores the value of streamlined systems, cross-training staff, and leveraging practice metrics to improve efficiency and boost patient satisfaction.

  continue reading

126 episodes

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