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Episode 117 - Management Unfiltered | Why and When You Need Front Desk
Manage episode 501582973 series 3501819
In this episode, Zach Shelley and Kirk Teachout delve into the challenges of front desk staffing in dental practices. They address the frequent problem of overstaffing, highlight the critical role of patient experience, and examine key factors to consider when expanding the front desk team. Their discussion underscores the value of streamlined systems, cross-training staff, and leveraging practice metrics to improve efficiency and boost patient satisfaction.
126 episodes
Manage episode 501582973 series 3501819
In this episode, Zach Shelley and Kirk Teachout delve into the challenges of front desk staffing in dental practices. They address the frequent problem of overstaffing, highlight the critical role of patient experience, and examine key factors to consider when expanding the front desk team. Their discussion underscores the value of streamlined systems, cross-training staff, and leveraging practice metrics to improve efficiency and boost patient satisfaction.
126 episodes
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