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A Secutix super episode about technology, customer experience, and tickets...

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Manage episode 431498699 series 2316807
Content provided by Dave Wakeman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Wakeman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

I have two guests today: David Hornby and Michael McDermott.

David is the Managing Director Northern Europe, UK, and Ireland for SecuTix and Michale McDermott is the General Manager of the Americas for SecuTix.

We had a really great conversation that hit on a ton of really great ideas and concepts.

In this episode, we talk about:

  • Tech and change in tickets
  • The secondary market
  • Customer focus
  • Tools of transacation
  • A really great case study on Guinness and the Guinness visitor's tour

Do me a favor and rate and review the podcast on your favorite platform.

Share this episode with someone you know that will find it valuable.

You can also visit my website www.DaveWakeman.com and check out the shop where you can sign up for the 2024 Virtual Workshop Series or 'Fans For Life' in NYC.

I've been sending you emails every day to ask what you are thinking about and how I can make the newsletter and podcast more valuable for you...

If you haven't heard from me, you can email me at [email protected] and let me know what's going on.

  continue reading

224 episodes

Artwork
iconShare
 
Manage episode 431498699 series 2316807
Content provided by Dave Wakeman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dave Wakeman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

I have two guests today: David Hornby and Michael McDermott.

David is the Managing Director Northern Europe, UK, and Ireland for SecuTix and Michale McDermott is the General Manager of the Americas for SecuTix.

We had a really great conversation that hit on a ton of really great ideas and concepts.

In this episode, we talk about:

  • Tech and change in tickets
  • The secondary market
  • Customer focus
  • Tools of transacation
  • A really great case study on Guinness and the Guinness visitor's tour

Do me a favor and rate and review the podcast on your favorite platform.

Share this episode with someone you know that will find it valuable.

You can also visit my website www.DaveWakeman.com and check out the shop where you can sign up for the 2024 Virtual Workshop Series or 'Fans For Life' in NYC.

I've been sending you emails every day to ask what you are thinking about and how I can make the newsletter and podcast more valuable for you...

If you haven't heard from me, you can email me at [email protected] and let me know what's going on.

  continue reading

224 episodes

Semua episod

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