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Realizing AI Value Through Governance in Insurance

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Manage episode 459984849 series 3279398
Content provided by Domino Data Lab. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Domino Data Lab or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Innovation and AI governance aren’t at odds. Done properly, governance practices can be the key to accelerating implementation of even the latest GenAI use cases. In this interview from RevX London with Raj Mukherjee, Head of Data Science and AI at Direct Line Group, we find out how they embraced the principles of a lean startup, adopted a product mindset and became the first major insurance company to implement a GenAI solution to accelerate customer service. Come find out how they were able to overcome the challenges of legacy infrastructure, build trust and do the seemingly impossible — make compliance fun.
  continue reading

96 episodes

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iconShare
 
Manage episode 459984849 series 3279398
Content provided by Domino Data Lab. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Domino Data Lab or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Innovation and AI governance aren’t at odds. Done properly, governance practices can be the key to accelerating implementation of even the latest GenAI use cases. In this interview from RevX London with Raj Mukherjee, Head of Data Science and AI at Direct Line Group, we find out how they embraced the principles of a lean startup, adopted a product mindset and became the first major insurance company to implement a GenAI solution to accelerate customer service. Come find out how they were able to overcome the challenges of legacy infrastructure, build trust and do the seemingly impossible — make compliance fun.
  continue reading

96 episodes

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