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Czech Consumer Rights: Navigating Warranties and Complaints in Czech (from ZÁRUČNÍ DOBA to VADA)

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Manage episode 494608623 series 3666664
Content provided by Renča. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Renča or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send Renča a text 😉

In this episode, Renča is focusing on handling complaints and payment methods. You will learn essential Czech vocabulary such as 'NA DOBÍRKU' (cash on delivery), 'PŘEVODEM' (via bank transfer), 'REKLAMACE' (complaint), and 'FAKTURA (invoice). Renča also explains the concept of a two-year warranty period (ZÁRUČNÍ DOBA) and VAT (DPH) rates in the Czech Republic. This episode is particularly useful for those planning to take the A2 exam. It's also useful to know the rules (eg. when placing a complaint - what you may expect).

Download the handout here: https://czech-me.com/episode-42-daily-podcast-czech-your-day-transcript-included/

00:00 Introduction to Czech Your Day

00:25 Cultural Differences in the Czech Republic

01:24 Payment Methods in Czech

03:07 Handling Complaints and Warranties

06:00 Understanding VAT in the Czech Republic

  continue reading

60 episodes

Artwork
iconShare
 
Manage episode 494608623 series 3666664
Content provided by Renča. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Renča or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send Renča a text 😉

In this episode, Renča is focusing on handling complaints and payment methods. You will learn essential Czech vocabulary such as 'NA DOBÍRKU' (cash on delivery), 'PŘEVODEM' (via bank transfer), 'REKLAMACE' (complaint), and 'FAKTURA (invoice). Renča also explains the concept of a two-year warranty period (ZÁRUČNÍ DOBA) and VAT (DPH) rates in the Czech Republic. This episode is particularly useful for those planning to take the A2 exam. It's also useful to know the rules (eg. when placing a complaint - what you may expect).

Download the handout here: https://czech-me.com/episode-42-daily-podcast-czech-your-day-transcript-included/

00:00 Introduction to Czech Your Day

00:25 Cultural Differences in the Czech Republic

01:24 Payment Methods in Czech

03:07 Handling Complaints and Warranties

06:00 Understanding VAT in the Czech Republic

  continue reading

60 episodes

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