Go offline with the Player FM app!
183: Your Leadership Wake Up Call - 5 Lessons From Labor Day
Manage episode 503585621 series 1257748
This leadership wake up call will help you create your workplace of the future - where people want to be, not where they have to be.
Labor Day isn’t just a long weekend. It's an annual celebration of American workers. In this episode of the Customer Service Academy, I take a closer look at the history of Labor Day and the lessons it still holds for leaders today.
From the 10,000 workers who marched in the very first Labor Day parade in 1882 to the diverse workforce powering today’s experience economy, this holiday reminds us to honor the people behind the progress. I’ll unpack five leadership lessons that resonate across generations:
Why respect must always be the foundation.
How recognition fuels engagement and retention.
The importance of investing in growth, development, and safety.
"Why" communication - and sharing the “why” behind the work to build trust.
Backed by fresh stats and practical examples, this episode challenges leaders to go beyond a single holiday and live the principles of Labor Day every day.
If you want to lead with purpose, elevate your team, and deliver better experiences for customers, this episode is your blueprint.
Subscribe, drop 5 stars, and share this episode to help more leaders bring passion and purpose to their organizations.
Links & Resources:
📌 Connect with me on LinkedIn: https://www.linkedin.com/in/tony-johnson-ccxp/
📌 Book hospitality training for your team today: https://www.igniteyourservice.com/summits
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Check out my FREE Resources and Training Tools:
Web: https://www.igniteyourservice.com/
YouTube: https://www.youtube.com/@TheTonyJohnson
Twitter: https://twitter.com/The_TonyJohnson
Instagram: https://www.instagram.com/THE_TONYJOHNSON/
Tik Tok: https://www.tiktok.com/@igniteyourservice
Facebook: https://www.facebook.com/tonyjohnsoncx/
103 episodes
Manage episode 503585621 series 1257748
This leadership wake up call will help you create your workplace of the future - where people want to be, not where they have to be.
Labor Day isn’t just a long weekend. It's an annual celebration of American workers. In this episode of the Customer Service Academy, I take a closer look at the history of Labor Day and the lessons it still holds for leaders today.
From the 10,000 workers who marched in the very first Labor Day parade in 1882 to the diverse workforce powering today’s experience economy, this holiday reminds us to honor the people behind the progress. I’ll unpack five leadership lessons that resonate across generations:
Why respect must always be the foundation.
How recognition fuels engagement and retention.
The importance of investing in growth, development, and safety.
"Why" communication - and sharing the “why” behind the work to build trust.
Backed by fresh stats and practical examples, this episode challenges leaders to go beyond a single holiday and live the principles of Labor Day every day.
If you want to lead with purpose, elevate your team, and deliver better experiences for customers, this episode is your blueprint.
Subscribe, drop 5 stars, and share this episode to help more leaders bring passion and purpose to their organizations.
Links & Resources:
📌 Connect with me on LinkedIn: https://www.linkedin.com/in/tony-johnson-ccxp/
📌 Book hospitality training for your team today: https://www.igniteyourservice.com/summits
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Check out my FREE Resources and Training Tools:
Web: https://www.igniteyourservice.com/
YouTube: https://www.youtube.com/@TheTonyJohnson
Twitter: https://twitter.com/The_TonyJohnson
Instagram: https://www.instagram.com/THE_TONYJOHNSON/
Tik Tok: https://www.tiktok.com/@igniteyourservice
Facebook: https://www.facebook.com/tonyjohnsoncx/
103 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.