In this episode of the Culture Focused Practice podcast, Dr. Tara Vossenkemper flips the script on how we think about scorecards. Spoiler: it’s not about tracking for the sake of tracking — it’s about meaning-making, alignment, accountability, and (surprise!) trust.

Tara breaks the episode into three key buckets:

• Why metrics are just shorthand for behaviors (attendance % = reliability, anyone?)
• How trust is the often-ignored foundation of scorecard success
• What it takes to build scorecards your team actually believes in

You’ll walk away with practical strategies for keeping metrics simple, tying them back to vision and values, and using them as a pulse check on your practice culture. Plus, she drops a not-so-subtle reminder that if you're not tracking culture... your numbers will lie to you.

Timestamps
00:00 Introduction and Podcast Welcome
00:07 Understanding Scorecards: Beyond Numbers
01:11 Agenda Overview
01:34 Scorecards for Meaning Making
06:26 Trust: The Hidden Foundation of Metrics
13:37 Building Believable Scorecards
19:28 Quantifying Culture and Final Thoughts
22:05 Conclusion and Additional Resources

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