On The Bike Shed, hosts Joël Quenneville and Stephanie Minn discuss development experiences and challenges at thoughtbot with Ruby, Rails, JavaScript, and whatever else is drawing their attention, admiration, or ire this week.
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Developing Long-term Client Relationships with Susan Snipes
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Manage episode 223065174 series 57056
Content provided by Lea Alcantara and Emily Lewis, Lea Alcantara, and Emily Lewis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lea Alcantara and Emily Lewis, Lea Alcantara, and Emily Lewis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
There’s no one size fits all approach to building client relationships. But if you want more long-term clients, you do have to be intentional. Susan Snipes joins us to discuss how she and her team at Q Digital Studio build long-term relationships. It starts with too-often forgotten basics like professionalism and good project management, but it also involves strategic communication after a project ends to demonstrate your ongoing value. We talk about being proactive with client communication and how to have “hard conversations” about things like rate changes. < Download MP3 > < Listen on ctrlclickcast.com > Show Notes: ReCourses Practical Pricing Win Without Pitching Bureau of Digital Owner Camp Owner Summit Leave us a review on iTunes Review our show on Stitcher Sponsored By
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123 episodes
MP3•Episode home
Manage episode 223065174 series 57056
Content provided by Lea Alcantara and Emily Lewis, Lea Alcantara, and Emily Lewis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lea Alcantara and Emily Lewis, Lea Alcantara, and Emily Lewis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
There’s no one size fits all approach to building client relationships. But if you want more long-term clients, you do have to be intentional. Susan Snipes joins us to discuss how she and her team at Q Digital Studio build long-term relationships. It starts with too-often forgotten basics like professionalism and good project management, but it also involves strategic communication after a project ends to demonstrate your ongoing value. We talk about being proactive with client communication and how to have “hard conversations” about things like rate changes. < Download MP3 > < Listen on ctrlclickcast.com > Show Notes: ReCourses Practical Pricing Win Without Pitching Bureau of Digital Owner Camp Owner Summit Leave us a review on iTunes Review our show on Stitcher Sponsored By
…
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123 episodes
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