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When AI Becomes the Banker: Inside Vietnam’s Cake Digital Bank

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Manage episode 513515251 series 3333728
Content provided by Arjun Singh. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Arjun Singh or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What if AI ran your bank? 🤯
In this episode, Arjun sits down with Quang Nguyen, CEO of Cake Digital Bank, Vietnam’s AI-first bank that’s redefining what digital finance looks like.
With only 300 employees serving 6 million customers, Cake has become one of Southeast Asia’s most efficient and innovative financial institutions — proving that the future of banking is lean, intelligent, and fully automated.
🎙️ In this episode:
- How Cake uses AI to power 70% of its operations
- Building trust through technology in a young, digital-first market
- Why Vietnam is leading the next fintech wave
- How Cake achieved profitability in just 3 years
- What AI-first banking really means beyond the buzz
This isn’t a story about the future of banking - it’s a look at what’s already here.
👉 Watch now and see how AI is transforming finance from the inside out.
#CouchonomicsWithArjun #Fintech #DigitalBanking #AI #Vietnam #FinancialInnovation #FutureOfFinance
Couchonomics with Arjun Season 04 is brought to you by our partners:
Adyen https://www.adyen.com/
Thunes https://thunes.com/
Mastercard https://mastercard.com/
E& https://www.eand.com/
Digit9 https://www.digitnine.com/
SC Ventures https://scventures.io/
Hala https://hala.com/
Chapters:
00:00 Episode Highlights
02:22 Vietnam's Digital Transformation
06:19 Building Trust in Digital Banking
09:06 The Playful Brand: Cake
11:46 Regulatory Landscape in Vietnam
19:20 AI Integration in Banking
23:26 Staffing and AI Integration
24:21 Embracing AI in Operations
25:22 Approach to Small Loans
28:21 Deposit Strategies and Competitive Pricing
29:42 Building Ecosystems and Partnerships
33:16 Challenges and Opportunities in Embedded Banking
36:34 Regulatory Compliance and AI
39:03 The Story Behind the Name 'Cake'
41:10 Future Plans and Regional Expansion
43:18 Conclusion and Final Thoughts

Our website 👉 https://bit.ly/3jk7UH0
Find us on our social media platforms:

Subscribe to Arjun's LinkedIn newsletter, Couchonomics Crunch: https://bit.ly/3WI4A6E

  continue reading

161 episodes

Artwork
iconShare
 
Manage episode 513515251 series 3333728
Content provided by Arjun Singh. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Arjun Singh or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What if AI ran your bank? 🤯
In this episode, Arjun sits down with Quang Nguyen, CEO of Cake Digital Bank, Vietnam’s AI-first bank that’s redefining what digital finance looks like.
With only 300 employees serving 6 million customers, Cake has become one of Southeast Asia’s most efficient and innovative financial institutions — proving that the future of banking is lean, intelligent, and fully automated.
🎙️ In this episode:
- How Cake uses AI to power 70% of its operations
- Building trust through technology in a young, digital-first market
- Why Vietnam is leading the next fintech wave
- How Cake achieved profitability in just 3 years
- What AI-first banking really means beyond the buzz
This isn’t a story about the future of banking - it’s a look at what’s already here.
👉 Watch now and see how AI is transforming finance from the inside out.
#CouchonomicsWithArjun #Fintech #DigitalBanking #AI #Vietnam #FinancialInnovation #FutureOfFinance
Couchonomics with Arjun Season 04 is brought to you by our partners:
Adyen https://www.adyen.com/
Thunes https://thunes.com/
Mastercard https://mastercard.com/
E& https://www.eand.com/
Digit9 https://www.digitnine.com/
SC Ventures https://scventures.io/
Hala https://hala.com/
Chapters:
00:00 Episode Highlights
02:22 Vietnam's Digital Transformation
06:19 Building Trust in Digital Banking
09:06 The Playful Brand: Cake
11:46 Regulatory Landscape in Vietnam
19:20 AI Integration in Banking
23:26 Staffing and AI Integration
24:21 Embracing AI in Operations
25:22 Approach to Small Loans
28:21 Deposit Strategies and Competitive Pricing
29:42 Building Ecosystems and Partnerships
33:16 Challenges and Opportunities in Embedded Banking
36:34 Regulatory Compliance and AI
39:03 The Story Behind the Name 'Cake'
41:10 Future Plans and Regional Expansion
43:18 Conclusion and Final Thoughts

Our website 👉 https://bit.ly/3jk7UH0
Find us on our social media platforms:

Subscribe to Arjun's LinkedIn newsletter, Couchonomics Crunch: https://bit.ly/3WI4A6E

  continue reading

161 episodes

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