Partner Podcast # 19 | While less than half of claimants interacted with their insurers via digital channels in 2021, the proliferation of mobile devices represent great opportunities for insurers to better meet claimants where they want to during their time of need. In this quick hitting, microcast episode of the Conversations on the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek caught up with Charlie Hanna of Hyland at Duck Creek's Formation conference about the impact of mobile on claims processing, and how document management system integrations with core systems are helping insures provide excellent customer service when it's needed most. To learn more about Duck Creek's integrations with Hyland, go to duckcreek.com/partner/onbase-by-hyland/. Check out all our other episodes and subscribe to Conversations on the Creek on Apple Podcasts, Spotify, Google Podcasts and duckcreek.com.